diff --git a/Feedback.txt b/Feedback.txt
new file mode 100644
index 0000000..88bfdb3
--- /dev/null
+++ b/Feedback.txt
@@ -0,0 +1 @@
+it was not helpful
diff --git a/feedbackwords.txt b/feedbackwords.txt
new file mode 100644
index 0000000..5811496
--- /dev/null
+++ b/feedbackwords.txt
@@ -0,0 +1,3 @@
+not helpful
+unhelpful
+waste of time
\ No newline at end of file
diff --git a/lonely.txt b/lonely.txt
new file mode 100644
index 0000000..548cacf
--- /dev/null
+++ b/lonely.txt
@@ -0,0 +1,5 @@
+i feel unwanted
+my friends dont like me 
+my frinds leave me out 
+i feel left out
+alone
\ No newline at end of file
diff --git a/negative.txt b/negative.txt
new file mode 100644
index 0000000..3b24cae
--- /dev/null
+++ b/negative.txt
@@ -0,0 +1,4 @@
+i want to die 
+i feel like dying
+i want to end it all
+i am suicidal
diff --git a/peachesstory.py b/peachesstory.py
new file mode 100644
index 0000000..82c7ca1
--- /dev/null
+++ b/peachesstory.py
@@ -0,0 +1,78 @@
+#assuming the rest is done
+#if someone just wants to be listened to make sure it replies to certain words to make sure they are being listened to
+#advice box, if they say certain things it will detect the words
+
+#yes = open("yes.txt","r")
+#yeswords = yes.read()
+#if answer == yeswords:
+    #print("whatever the yes is for this")
+
+def unsatisfied_service(): #asks why they aren't happy with their service
+    answer = str(input("I'm sorry to hear that, why aren't you happy with your service?"))
+    a = answer.split(". ")
+    fb = open("feedbackwords.txt","r")
+    fbwords = fb.read().splitlines()
+    for word in a:
+        if any((True for word in a if word in fbwords)):
+            print("We work hard to make sure our services are helpful. I'm sorry that I was unable to help")
+    yn = str(input("Would you like your feedback to be recorded?"))
+    if yn.lower() == "yes":
+        feedback = open("Feedback.txt","w+")
+        feedback.write(answer + "\n") # writes answer to file and makes a new line
+        feedback.close()
+        print("Your feedback has been recorded, thank you for answering")
+    else:
+        ("Thank you for telling us. Your data HAS NOT been recorded")
+        #INSERT REMINDER TO TALK TO A SPECIALIST (ASMAA)
+
+def advice(): #when the option for advice is selected
+    #make it so if they enter keywords it'll autogenerate advice
+     print("Feel free to vent here and I will listen to you and give you advice")
+     box = input("")
+     word_search = [] #https://www.techbeamers.com/python-add-lists-join-concatenate/#:~:text=Python%20Add%20Lists%20%E2%80%93%2010%20Ways%20to%20Join%2FConcatenate,...%206%20itertools.chain%20%28%29%20to%20combine%20lists%20
+     word = box.split(". ")
+     word_search.extend(word)
+     answer = str(input("I'm happy to keep listening, would you like to continue?"))
+     while answer.lower() != 'no': #loops so that they can keep venting until they enter the word 'finished'
+        box = input("")
+        word = box.split(". ")
+        word_search.extend(word)
+        answer = str(input("Thank you for telling me, would you like to continue?"))
+     else:
+         print(word_search)
+         neg = open("negative.txt","r") #stuff that the AI cannot handle for ethical reasons 
+         negative = neg.read().splitlines()
+         lonely = open("lonely.txt","r") #stuff that the AI cannot handle for ethical reasons 
+         lonelyword = lonely.read().splitlines()
+         school = open("school.txt","r") #stuff that the AI cannot handle for ethical reasons 
+         schoolword = school.read().splitlines()
+         for word in word_search:
+            if any((True for word in word_search if word in negative)): #https://stackoverflow.com/questions/740287/how-to-check-if-one-of-the-following-items-is-in-a-list
+                print('''I'm sorry to hear that. May I implore you to contact your local hotline. I am unable to help you further. You need medical attention.
+Here is a link to all hotlines: https://faq.whatsapp.com/3243110509092762/?locale=en_US''') #why is indenting like this.
+            if any((True for word in word_search if word in lonely)):
+                print("Remember that there are people that love you")
+            if any((True for word in word_search if word in school)):
+                print("Your mental health is a priority. Work hard at school but make sure you are feeling okay")
+             
+        
+def listen(): #when the option listen is selected
+    print("You mentioned you want someone to listen to you, feel free to vent here and I will listen, I won't say anything back :) Enter the phrase 'finished' when you are done")
+    box = input("")
+    answer = box.split() #splits the answer up so it can identify the word finsished
+    length = len(answer) - 1 
+    while answer[length].lower() != 'finished': #loops so that they can keep venting until they enter the word 'finished'
+        box = input("")
+        answer = box.split() #splits the answer up so it can identify the word finsished
+        length = len(answer) - 1 
+    else:
+        print("Thank you for venting to me")
+        answer = input("Are you happy with your service?")
+        if answer.lower() == 'yes':
+            print("*Asmaa part here*") #TO BE REPLACED WITH ASMAA'S FUNCTION
+        if answer.lower() == 'no':
+            unsatisfied_service()
+
+
+
+unsatisfied_service()
diff --git a/school.txt b/school.txt
new file mode 100644
index 0000000..4592d43
--- /dev/null
+++ b/school.txt
@@ -0,0 +1,4 @@
+im struggling in school
+my grades are bad 
+im failing class
+i got an F